Locksmith FAQs
Here you can find some answers to the most commonly asked locksmith questions, automotive, residential, and commercial. If you don't see your question answered below or need urgent service, give us a call!
Automotive Locksmith FAQ
Car keys can be a complicated business. We're here to simplify the whole process for you.
Can you replace "dealer-only" keys?
Yes, we can! We specialize in high-security keys, including "dealer-only" keys for brands like BMW, Mercedes, and Land Rover. Many dealers want you to believe you can only go to them for any work done on the car, but this is simply not true - we can make keys for over 90% of cars on the road today, including European car keys, smart keys, transponder keys, and more!
What if I lost all my car keys?
We can help! Even if you don't have a second key, our team can cut and program a new key from scratch. We'll need some information about the car from you and then prove ownership and then we'll be on our way to you and you'll soon be back on the road with a brand new key!
How do I prove ownership?
In accordance with NASTF regulations, we'll need proof of ownership (e.g. active registration, insurance paperwork, title, bill of sale) and a valid, unexpired driver's license. This ensures we're providing secure service to authorized vehicle owners only, as integrity is a key part of our mission.
Do I need to tow my car to you?
No, you do not! Our mobile service brings out expert services right to your car, saving you the time, cost, and hassle of towing.
Can you program push-to-start keys?
We sure can! Whether your key is a slot key, manual ignition key, or a push-to-start of any kind, we can program it for you. We are car key specialists and can make smart keys for you car, even up to the current year!
What is a transponder key?
A transponder key is a car (or boat/motorcycle/etc) key with a computerized chip inside that stores data which allows the car to start upon reading and recognition.
Residential Locksmith FAQ
Your home should be your safe space, and that begins at your front door.
Can you replace the locks on all the doors in my home - not just the outside one?
Absolutely! While we can most certainly rekey or replace the locks on your outside doors, we can also replace, closet, bathroom, and basement doors as well helping you get the doors on the inside of your house stylish and smooth.
Do you offer keyless entry services?
We sure do. We specialize in providing and installing smart locks for keyless convenience and enhanced control of who enters your house. These systems can integrate with your smart home devices and your smart phone for seamless security home management.
What should I do if I lose all my house keys?
Give us a call. If you've lost all your keys, we can make you new ones from scratch and/or rekey your locks and give you a new key so that if someone picked up your keys, they will not have unauthorized access to your home.
My key broke in the front door. Can you fix it?
We can extract broken home keys and cut a new replacement on site. If the house lock itself is damaged, we offer repair or replacement services too.
Why should I rekey my house?
Rekeying your locks - especially when you've just moved - is an incredibly important step in making sure your house is secure. Rekeying ensures that only you and those whom you trust have access to your home.
My lock isn't latching correctly, can you help?
Most certainly! We not only repair and replace locks, but we also do door adjustment services, which help your door close nice and smoothly and also ensure that your lock is engaging as it should.
Commercial Locksmith FAQ
We take care of your security so that you can focus on what matters: running and growing your business.
Can you replace the locks on all of the doors at my business?
Yes, we can! We can replace or rekey locks on all entry and exit points, regardless of type of lock, ensuring that only you and your trusted employees have access.
Do you sell and install exit hardware?
Yes! Advanced panic bars and high-security commercial hardware are our specialty. We provide durable industrial tools not found at standard shops.
Do you offer on-site access control setups?
Absolutely. Our mobile units are fully equipped to install and program electronic strikes, keypads, and other access control systems at your office, ensuring your assets are safe.
Do you work on glass storefront doors?
Most certainly. These kinds of doors are very popular for storefronts, and we've got plenty of experience in repairing and replacing storefront door hardware.
What is a door closer and should I get one?
A door closer is a hydraulic mechanism attached to a door that allows it to automatically close after it's been opened. If you have people coming and going frequently, door closers are a great idea!
What system do you recommend for Access Control?
We highly recommend, carry, and install Schlage's Allegion ENGAGE series. With over 100 years in the locksmith industry under their belt, Schlage is a highly-trusted and dependable brand.